Starter
Consistent after-hours coverage
$2,100 / month
30 support hours included
Up to 25 users
$70/hour effective rate
Up to 25 users
$70/hour effective rate
Starting plan
Discuss StarterCo-Managed IT · After-Hours Coverage 5PM–Midnight · Fractional IT Manager
IT support for Atlanta.
Built around your team.
Expeditious IT provides dedicated 5PM–Midnight IT coverage — plus weekend tune-up IT support — for Atlanta businesses and MSPs. We act as your after-hours IT insurance, resolving issues before they disrupt your next business day. Whether your team works late, remote, or hybrid, we deliver fast, professional support that keeps operations stable, secure, and productive.
5PM
We clock in when
your team clocks out
your team clocks out
20min
callback
after ticket submitted
after ticket submitted
6x
Revenue layers across
your full environment
your full environment
Small Business Special
Big IT help.
A small-business budget.
$1,500 for 20 support hours
Keep your business moving with IT support that fits your schedule. Use your 20-hour block during normal business hours, evenings or weekends—an effective rate of $75 per hour.
A practical choice for small businesses that need help with everyday IT issues, planned improvements or extra support when the team gets busy.
Ask about the $1,500 special →20 hours of support; not unlimited coverage. Contact us to confirm scheduling, service scope and package terms.
After-Hours IT Support · 5PM–Midnight ⚡
Small Network Setup
VPN Setup & Support
WiFi & Mesh WiFi Setup
Network Monitoring & Diagnostics
Microsoft 365 Administration
Email Security
Cloud Backup Management
Fractional IT Manager
After-Hours IT Support · 5PM–Midnight ⚡
Small Network Setup
VPN Setup & Support
WiFi & Mesh WiFi Setup
Network Monitoring & Diagnostics
Microsoft 365 Administration
Email Security
Cloud Backup Management
Fractional IT Manager
What We Do
Twelve service lines.
One partner.
From after-hours IT Support to Co-Managed IT and Fractional IT Manager, every service is built to solve a specific problem fast — remote first with phone and onsite when needed.
01
After-Hours IT Support · 5 PM – Midnight
After5HelpDesk.com · Now Available
We take over end-user support the moment your team clocks out. 5 PM to Midnight, weekdays and weekends. Every ticket is logged, with troubleshooting and escalation during coverage hours.
5PM — Midnight DAILY
02
Co-Managed IT Partnership
We integrate alongside your existing IT team — not instead of them. Shared ticketing, escalation matrix, and knowledge base access.
FORCE MULTIPLIER
03
Network Monitoring & Diagnostics
Real-time network monitoring, traffic analysis, performance diagnostics, and alert response across all locations. We monitor and manage your environment using NinjaOne, N-able RMM, and ConnectWise RMM.
CLIENT'S NETWORK
NINJAONE
N-ABLE RMM
CONNECTWISE RMM
04
Microsoft 365 Administration
MFA, Teams, SharePoint, shared mailboxes, cloud file storage backup, Entra ID, Conditional Access, and Defender configuration. Tiered billing protects your scope.
TIERED SCOPE
05
Cybersecurity
Comprehensive security coverage: continuous monitoring, patch management, data backup, strong password policies, incident response, and EDR endpoint protection.
CONTINUOUS MONITOR
PATCH UPDATES
BACKUP DATA
STRONG PASSWORDS
INCIDENT RESPONSE
EDR
06
Laptop Break-Fix & Performance
Remote diagnosis, performance optimization, OS repair, virus removal, hardware assessment, new device imaging, and data migration. Flat-fee menu pricing — no surprises.
FLAT-FEE MENU
07
Small Business Network Setup
End-to-end network setup for small businesses — routers, switches, WiFi/mesh, firewall basics, VPN, and cabling. We get your network running fast and built to last.
REMOTE + ONSITE
08
Windows 11 Upgrade
Assessment, compatibility check, driver updates, in-place upgrade or clean install — remote and onsite. Post-upgrade validation and user orientation included.
REMOTE + ONSITE
09
Fractional IT Manager
Your IT Support is costing too much, underperforming, or running without clear processes. We come in for 6–18 months, identify the issues, reduce costs, improve your team, build the processes, and hand off a better operation. Remote and onsite. Built for companies with 60 or fewer users.
$5,000 – $12,000/MO
6–18 MONTH CONTRACT
UNDER 120 USERS
10
Project & Co-Management Services
Co-management split and IT Support overflow — a hybrid model where your IT staff works alongside ExpeditiousIT, days through overnight and weekends. We deploy and manage NinjaOne and SentinelOne, handle M365 administration and firewall updates, run laptop refresh and deployment, and install Mesh WiFi to kill dead zones. Plus circuit cutovers, WiFi surveys, and cable runs — projects your team doesn't have bandwidth for, executed via SOW.
CO-MANAGEMENT
HYBRID PARTNERSHIP
NINJAONE + SENTINELONE
M365 & FIREWALL
MESH WIFI
DEVICE REFRESH
CIRCUIT CUTOVER
DAYS–OVERNIGHT
After5HelpDesk.com — Now Available
After-Hours Coverage · 5PM–Midnight
We clock in at
5 PM.
Most IT outages don't happen at 2 PM on a Tuesday. They happen at 6:47 PM when everyone's left the office. That's exactly why we exist.
After5HelpDesk.com — Now AvailableFull Ticket Ownership 5–Midnight
We own the IT Support completely. End users submit directly to us. Your team doesn't get called.
20-minute callback
20-minute callback after ticket submission — evenings and weekends. Most MSPs have no SLA after 5 PM. We do.
5:00
We're online
Coverage Hours
Mon–Fri5:00 PM – Midnight
Weekends8:00 AM – 8:00 PM
P1 Incidents24 / 7 Escalation
Monthly block-hour support
Buy more hours.
Pay less per hour.
After-hours IT support for businesses with up to 25 users starts at $2,100/month with 30 prepaid support hours. Work with a designated technician for remote and phone support, vendor escalation, and onsite assistance. Time is billed in 15-minute increments; onsite visits carry an additional $100 dispatch fee. Larger plans support growing teams.
Standard
More hours for ongoing support
$2,600 / month
40 support hours included
Up to 60 users
$65/hour effective rate
Up to 60 users
$65/hour effective rate
Save $200/month
Discuss StandardProfessional
Lowest hourly rate
$3,300 / month
60 support hours included
Up to 100 users
$55/hour effective rate
Up to 100 users
$55/hour effective rate
Save $900/month
Discuss Professional100+ users? We’ll quote a custom support plan around your team, environment, and coverage needs. Request a custom quote.
Included with every plan
Remote and phone support, vendor escalation, a designated technician, and 15-minute billing increments. Onsite support is available with a $100 dispatch fee per visit; support time draws from your block.
Coverage: Weekdays 5 PM–Midnight · Weekends 8 AM–8 PM.
Additional charges: Overage $125/hour. After 10 PM starts at $125/hour; emergency support $150/hour. Scheduled weekend rates apply separately and are confirmed in your service agreement.
Monthly terms: Paid in advance. Hours do not roll over; unused hours are applied to preventive maintenance, security improvements, and training. Cancellation requires 60 days’ notice.
New clients: IT Health Check & Tune-Up at $55/hour for 8–10 hours ($440–$550). Fee credited toward your first block if you sign within 30 days.
Savings compare the same number of included hours at the Starter rate of $70/hour: 40 × $70 − $2,600 = $200; 60 × $70 − $3,300 = $900. User limits and support-hour allowances are separate; these plans do not include unlimited support.
The Smarter Alternative to Hiring
Evening IT support for a fraction of the cost — no insurance, no payroll, no benefits.
Why Businesses Choose Us
✓ No salary overhead
✓ No benefits or PTO
✓ No HR or payroll costs
✓ Cancel with 60 days notice
✓
Hours That Work For YouPre-purchased hours that aren't used for reactive support are automatically applied to proactive work — keeping your environment hardened, up to date, and your team better prepared.
✓ Built‑In IT Insurance — guaranteed after‑hours coverage
🛡️
IT Support Insurance
Your business is protected every evening.
If something breaks or slows down, you're covered — no surprise fees, no downtime, no stress.
Weekend IT Tune-Up Support
IT upgrades done
while you're closed.
I partner with IT teams (1–5 staff) to complete weekend IT projects and maintenance with zero weekday downtime.
SAT 8AM–8PM · $95/hr
SUN 8AM–8PM · $100/hr
REMOTE + ONSITE
What I Handle on Weekends
— Firewall & security appliance upgrades
— Circuit cutovers & ISP transitions
— Server updates & reboots
— Windows 11 upgrades (25–60 devices)
— WiFi / Mesh WiFi installs & upgrades
— Any IT project better done after hours
Get Started
Let's talk about
your environment.
We start with a no-obligation 30-minute discovery call to understand your current IT structure and identify where we can add the most value — fast.
Phone
678-310-9288
General
kdorsey@ExpeditiousIT.com
Support
support@ExpeditiousIT.com
After5HelpDesk.com — Now Available
After-Hours Support · 5PM–Midnight
5 PM – Midnight Weekdays · 8 AM – 8 PM Weekends
Start a conversation
We'll respond within one business day.